Leaving a review

After a job, the company may send a review request by email or text. The link is one-shot and only for that visit.

What happens when you open the link

You are asked whether the visit went well.

• Happy path. You are sent on to the public review site the company named (for example Google). The product does not post the review for you.
• Unhappy path. You can leave private feedback for the office. That feedback does not go to a public review site.

A second click on the same link shows a thank-you page rather than asking again.

If the link is wrong, expired, or the company has turned review requests off, you will see that the link is not available.

What is not here

There is no public list of other customers’ reviews in this help library. Office staff can manage review requests inside their signed-in workspace; customers cannot create or manage requests here. If you were not sent a link, contact the company.