Paying a deposit
Some companies ask for a deposit before they schedule or start work. A deposit is money paid toward that job. It is not the final invoice unless the company later treats it that way.
How you pay
You typically receive an email with a pay link. That link opens a secure payment page for that deposit only. You do not sign in to the office system.
If you have a customer portal, a related invoice may also show a Pay button for the remaining balance later.
The payment page never belongs to a different customer. If the link is wrong or has expired, you will see that it is not available — contact the company for a new one.
After you pay
You should see a confirmation that the payment is being processed, and a receipt by email. The office records the payment against your job or account.
If a job is later cancelled, how that deposit is handled (refund, kept, or held on your account) is a matter for the company. These pages do not issue refunds themselves.