Every service booked, every engineer registered
Annual services that remind themselves (Essentials and up), Gas-Safe cards tracked with a dispatch guard (Essentials and up), no-heat call-outs on the board in seconds (Professional and up), and a signed record filed for every visit.
✓ No card required · ✓ Invoiced by bank transfer
Sound familiar?
Gas work is repeat services and registered engineers — miss either and it costs you.
No heat, and it's freezing
A no-heat call in January can't wait. It comes in as an urgent ticket, jumps the queue, and drops onto today's board in seconds.
Services never rebooked
Annual boiler services are your bread and butter — but only if someone remembers them. Recurring service plans book the next one before this one's finished.
A card you didn't clock
Let a Gas-Safe registration slip and you shouldn't be on site at all. Expiry alerts warn you weeks out; the board won't let it through.
Annual services that rebook themselves
Put every boiler on a recurring service plan and the next visit generates itself a year out — no notebook, no missed revenue. The daily briefing on the Hub nudges you about what's due this week, so a service never quietly slips its date.
- Recurring jobs & service/maintenance plans
- Daily briefing surfaces the services due
- 'On my way' texts when the engineer sets off (Essentials and up, via your own Twilio account)
Registrations tracked, lapsed cards blocked
Keep every engineer's Gas-Safe registration and qualifications in one register with expiry alerts. Where a job needs it, the dispatch guard blocks anyone whose card has lapsed — so an unregistered engineer never lands on a gas job.
- Certification register with expiry warnings
- Dispatch guard blocks a lapsed registration
- Weeks of notice before a card expires
No-heat calls straight onto today's board
Every no-heat and gas-leak call comes in as a ticket (Essentials and up), flagged urgent so it can't be buried. Convert it to a job in a tap and drag it onto the dispatch board (Professional and up), which checks for double-bookings before it lands.
- Urgent tickets with red-priority alerts
- One tap turns a ticket into a job
- Drag onto the board with conflict checks
A signed record for every visit
Capture the customer's signature on the completion sheet before you leave, straight from the phone browser — there's no app to install. The signed record is filed against the job and the customer, ready to send with the invoice.
- Signed completion sheets captured on site
- The field view runs in any phone browser
- Filed against the job and customer automatically
Invoice from the van, chase nothing by hand
Finish the service, tap complete, send a VAT-smart invoice with a card-payment link (Essentials and up; connect your own Stripe or PayPal). Overdue reminders go out on their own, and the aged-debtors view shows who's still to pay across every job.
- VAT-smart invoices with card links
- Automatic overdue reminders
- Aged-debtors view across every job
Built-ins gas engineers lean on
Keep the services booked and the cards in date
Try Field 2 Service free for 14 days — set up a service plan, load your Gas-Safe cards, take a call-out. No credit card required.
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