Design it, mount it, get the five stars
Home cinema rooms, multi-room audio, projector rigs and TV mounting — Field 2 Service quotes the design, takes a deposit on the job, gets the install scheduled, keeps a record of the kit in each home (Essentials and up), and asks for the review (Essentials and up) while the customer's still grinning at the picture.
✓ No card required · ✓ Invoiced by bank transfer
Sound like your builds?
AV is a design that's hard to price, an install that has to be flawless, and work worth shouting about.
Designs that are hard to price
A 7.2 cinema with in-wall speakers and acoustic treatment isn't a back-of-envelope number. Under-quote and you're fitting premium kit and running cable through plaster at a loss.
'You marked my wall'
Mounting an 85-inch screen and chasing cable through plaster invites 'it wasn't like that before'. Without sign-off on the day, the argument's yours to lose.
Show-stopping rooms, silent online
You build a room that makes people gasp, and not one of them thinks to leave a review — so the next buyer never hears how good you actually are.
Quote the build, take a deposit on the job, get paid by card
Cost the whole design from your price book (Essentials and up) — screens, projectors, speakers, amps, cabling and labour — so nothing gets left off. Take a deposit on the job before you order the kit, let the customer accept online (Essentials and up), and send a card-link invoice on completion (Essentials and up; connect your own Stripe or PayPal) with VAT handled cleanly.
- Price book for AV kit and install labour
- Deposit on the job up front; card-link invoice on completion
- Quotes accepted online, VAT handled cleanly
The install on the board, signed off on the wall
Drop the install onto the dispatch board (Professional and up) with double-booking and working-at-height certification checks (Essentials and up), so the right installer's on the right job. On the day, capture the customer's signature on a completion sheet — the room built, tested and handed over — saved as a branded PDF against the job.
- Drag-and-drop board with double-booking & cert checks
- Field view on any phone — address, access notes, kit list
- Signed completion sheet captured on site as a branded PDF
Log the kit in each home for the call that comes later
Every screen, projector, amp and speaker you fit goes on the asset register (Essentials and up) — make, model, serial and warranty — tied to the customer and the exact site address, with a service history that builds over every visit. Walk into a support call already knowing the setup.
- Asset record per item: make, model, serial, warranty
- Tied to the customer and the exact site address
- Service history built up visit by visit
Every 'the sound's dropped out' caught and closed
Route support calls into the tickets pipeline (Essentials and up) instead of your inbox. It runs from new to resolved, the urgent ones raise an alert, and when a call needs a site visit you convert the ticket straight into a job or a quote.
- Tickets/helpdesk pipeline from new to resolved
- Urgent-priority alerts so a dead system doesn't wait
- Convert a ticket into a job or a quote in one click
Turn a stunned customer into a five-star review
Right after handover, Field 2 Service asks the customer how it went (Essentials and up). Happy ones are pointed to your public review page; anyone unhappy is quietly routed back to you first — so your rating climbs off the back of the rooms you're proudest of, and problems get fixed privately.
- Automatic review requests after the job
- Happy customers sent to your public review page
- Unhappy feedback comes to you first, not the internet
Built-ins AV installers lean on
Rooms that wow, admin that doesn't
Try Field 2 Service free for 14 days — quote a build, book the install, log the kit. No credit card required.
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