Run the whole plumbing business from the van
Emergency call-outs, boiler services, bathroom installs — Field 2 Service puts the next job on the board, keeps customers in the loop, and gets the invoice out before you've packed the tools away.
✓ No card required · ✓ Invoiced by bank transfer
Sound like your week?
Plumbing runs on emergencies and repeat work — the two things a paper diary handles worst.
The 8am burst pipe
A flood doesn't wait for a gap in the diary. Drop it on today's board as an urgent ticket and everyone can see who's going and when.
Boiler services slip
Annual services and repeat repairs live in a notebook, so half of them never get rebooked. Recurring reminders chase themselves.
Invoices written up 'later'
Cash jobs and small repairs pile up until Sunday night, and one always gets forgotten. Invoice from the van and the money's already moving.
Turn the 8am panic call into a job on the board
Every no-hot-water and leak call comes in as a ticket, flagged urgent so it jumps the queue. Convert it to a job in a tap and drag it onto today's dispatch board — which checks for double-bookings before it lands.
- Urgent tickets with red-priority alerts
- One tap turns a ticket into a job or quote
- Drag onto the board with double-booking checks
Boiler services that book themselves every year
Put every boiler and repeat customer on a recurring schedule — annual services, quarterly checks, planned repairs. Jobs generate themselves and land on the right engineer's day, so you're never relying on a customer to remember.
- Recurring jobs & service/maintenance contracts
- Annual boiler-service reminders, automatic
- 'On my way' texts when the engineer sets off
Quote the full install, take the deposit up front
Build the quote from your price book — parts, fittings and labour priced properly — and take a deposit before you order the suite. The customer accepts online, the accepted quote becomes the job, and nothing gets re-typed.
- Price book for parts, fittings and labour
- Deposits collected before you order materials
- Online acceptance with quote expiry tracking
Invoice from the van, paid before the kettle's on
Finish the job, tap complete, send a VAT-smart invoice with a card-payment link. Overdue reminders chase the slow payers on their own, and the aged-debtors view shows exactly who owes what across every job.
- VAT-smart invoices — inclusive or exclusive
- Card payment links via Stripe or PayPal
- Automatic overdue reminders + aged-debtors view
The bits that make you look organised
Customers get a portal to view their jobs, accept quotes and pay online. Landlords and letting agents keep every property in one account, each with its own access notes and contacts — so the engineer knows the stop-tap's under the stairs before they arrive.
- Customer portal — view, accept quotes, pay
- Multi-site customers with per-property access notes
- Signed completion sheets captured on site
Built-ins plumbers lean on
Get the office off your evenings
Try Field 2 Service free for 14 days — take an emergency call, quote a bathroom, send an invoice. No credit card required.
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