Win the build, keep it clear all year
Quote a new pond or water feature with a deposit up front, then keep the customer on the books with recurring maintenance and seasonal visits — every site's pumps, liner and access notes on record, and every invoice payable online.
✓ No card required · ✓ Invoiced by bank transfer
Sound like your year?
A pond is a big build then a lifetime of seasonal care — the value is in never losing the customer or the site details.
Builds priced on a pad
Liner, pump, filter, rock, planting and labour worked out by hand, and the deposit for materials left to a handshake — easy to under-price and easy to get stung.
The seasonal visits slip
Spring clean-outs, summer top-ups, autumn netting, pumps pulled before the frost — miss the rebook and the pond suffers, and so does the repeat work.
'Which pump was that?'
Rocking up to a maintenance call with no idea of the pump, filter, liner or fish stock costs you the visit and a second trip for parts.
Quote the build, deposit and all
Build the quote from your price book — liner, pump, filter, rock, planting and labour — and take a deposit on the materials before you order them. The customer accepts online, the deposit's applied automatically, and the accepted quote becomes a booked build with nothing re-keyed.
- Price book for liner, pumps, filters and labour
- Materials deposit up front, applied automatically
- Online acceptance turns the quote into a booked job
Maintenance and seasonal visits that rebook themselves
Put every pond on a recurring schedule so clean-outs, top-ups and pre-frost pump pull-outs generate themselves at the right time — no missed season, no forgotten customer. The daily briefing lists what's due and an 'on my way' text goes out when the tech sets off.
- Recurring jobs for maintenance and seasonal visits
- Daily briefing lists every visit due
- 'On my way' texts before the tech arrives
Every pump, liner and access note on record
Register each pond and water feature against its site — pump and filter models, liner, planting and fish stock — with a service history that builds up over every visit and access notes for gated gardens. Multi-site customers keep a record per property, so the tech arrives ready.
- Asset record per feature: pump, filter and liner
- Service history and access notes per site
- Multi-site customers with a record per property
One place for the customer to see it all
Give every customer a portal where they can see their visits, accept a quote for that new waterfall and pay an invoice — without a single phone call. It's the same live record you work from, so nothing's out of date and nothing's chased twice.
- Portal to view visits and history
- Accept quotes and pay online in one place
- Always the live record — nothing out of date
Visit done, invoice already on its way
Finish the build or the visit, tap complete and send a VAT-smart invoice with a card-payment link and any deposit already knocked off. Not VAT-registered? It's one clean 'Price'. Overdue reminders chase the slow ones and the aged-debtors view shows who still owes.
- Card payment links via Stripe or PayPal
- VAT-smart invoices — or one clean Price if not registered
- Automatic overdue reminders and an aged-debtors view
Built-ins pond firms lean on
Win the build, keep the pond for life
Try Field 2 Service free for 14 days — quote a build with a deposit, set up the seasonal visits, send an invoice. No credit card required.
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