Every pool serviced, every visit logged
Run every pool and spa on a recurring schedule that rebooks itself, keep each one's chemistry and kit on record, and send the invoice the moment the visit's done — with certs checked before a tech is ever assigned.
✓ No card required · ✓ Invoiced by bank transfer
Sound like your week?
Pool service is repeat visits, the right chemistry per pool and a qualified tech to do it — three things a spreadsheet quietly loses.
Visits that don't rebook
A pool needs servicing week in, week out. Track that by memory or a spreadsheet and a route gets skipped — and a green pool is a lost customer by the next call.
'What did we dose last time?'
Turning up without last visit's readings, chemicals and kit means guessing at the water. Every pool needs its own record, not a best guess.
Wrong tech on a job
Some work needs a qualified hand — pool plant, chemical handling. Send someone whose ticket has lapsed and it's a problem you don't want.
Service rounds that rebook themselves
Put every pool and spa on a recurring schedule so each week's visits generate themselves — no route skipped, no customer forgotten. The daily briefing on the Hub lists what's due, checklists keep each stop consistent, and an 'on my way' text goes out when the tech sets off.
- Recurring jobs for weekly and fortnightly service
- Daily briefing lists every visit due
- Job checklists and 'on my way' texts on every stop
Each pool's chemistry and kit on record
Register every pool and spa against its site as an asset — volume, pump, filter, heater and sanitiser — with the readings, dosing and notes from each visit building a full history. Multi-site customers keep a record per property, so the tech arrives knowing the water before they open the lid.
- Asset record per pool: plant, sanitiser and volume
- Chemistry readings and dosing logged every visit
- Multi-site customers with a record per property
Only a qualified tech gets the job
Keep every technician's certificates — pool plant operator, chemical handling — in one register with expiry alerts weeks out. Where a job needs the ticket, the dispatch guard blocks anyone whose cert has lapsed, so nobody's assigned to work they're not qualified for.
- Certification register with expiry alerts
- Dispatch guard blocks a lapsed or missing cert
- Weeks of notice before a ticket runs out
Green water and dead pumps straight into the queue
A failed pump, a heater fault or a pool gone green comes in as a ticket, flagged urgent so it can't be buried. Convert it to a job in a tap and drop it onto the dispatch board, which checks for double-bookings before it lands — so a fault gets seen fast, not lost in an inbox.
- Fault call-outs logged as urgent tickets
- One tap turns a ticket into a job or a quote
- Drop onto the board with double-booking checks
Visit done, invoice already sent
Finish the service, tap complete and a VAT-smart invoice with a card-payment link goes out — with any account credit on the customer's balance applied. Not VAT-registered? It's one clean 'Price'. Overdue reminders chase the slow payers and the aged-debtors view shows who's behind across the round.
- Card payment links via Stripe or PayPal
- VAT-smart invoices — or one clean Price if not registered
- Automatic overdue reminders and an aged-debtors view
Built-ins pool and spa firms lean on
Every pool on schedule, every visit paid
Try Field 2 Service free for 14 days — set up a service round, log a pool, send a card-link invoice. No credit card required.
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