Well and pump work, start to sign-off
Pump installs, pressure-tank swaps, water tests and no-water call-outs — Field 2 Service puts the next job on the board, keeps a record of every property's system, and gets the signed sheet and invoice out before you leave the site.
✓ No card required · ✓ Invoiced by bank transfer
Sound like your week?
Well work is half planned installs, half no-water emergencies — and every system needs finding again years later.
The whole house is dry
A failed submersible or a split pressure tank leaves a family with no water at all. It can't wait for a diary gap — drop it on today's board and get a van rolling.
Which pump is down that well?
You set the system three years ago, but the pump model, well depth and warranty are in a folder in the truck. Without a per-property record, every return visit starts from scratch.
Water tests that slip
Annual water tests, chlorination and pressure-tank checks live in a notebook, so half never get rebooked — until the customer rings about cloudy water.
Installs and no-water call-outs on one board
Plan the pump installs and pressure-tank swaps ahead, then drop the 8am no-water call in as an urgent job the same day. The drag-and-drop board (Professional and up) checks for double-bookings before anything lands, and the customer gets an 'on my way' text (Essentials and up, via your own Twilio account) the moment the engineer sets off.
- Drag-and-drop board with double-booking checks
- Urgent no-water call-outs jump the queue
- "On my way" texts when the engineer sets off
Water tests and tank checks that rebook themselves
Put every well on a recurring schedule (Essentials and up) — annual water tests, chlorination, pressure-tank and pump-service checks — and the jobs generate themselves onto the right engineer's day. You're never leaning on a customer to remember, and service contracts keep the regular accounts on plan.
- Recurring jobs and service/maintenance contracts
- Annual water tests and chlorination, booked automatically
- Pressure-tank and pump checks on schedule
Quote the system, take a deposit on the job before you order the pump
Build the quote from your price book (Essentials and up) — submersible or jet pump, pressure tank, pipe, wiring and labour — and take a deposit on the job before you order the kit. The customer accepts online, expiry tracking chases the undecided, and the accepted quote becomes the job with nothing re-typed.
- Price book for pumps, tanks, pipe and labour
- Deposit on the job up front before you order materials
- Online acceptance with quote expiry tracking
Every property's system, on file and one click away
Log each well's kit on the asset register (Essentials and up) — pump make and model, well depth, pressure switch and tank — with its own service history. Keep the property under the customer with access notes and contacts, so the next visit starts with the full picture instead of a folder in the truck.
- Asset register with per-system service history
- Multi-site customers with per-property access notes
- Pump, tank and well-depth details recorded on the job
Signed sheet on site, invoice before you leave
Work through the install or service checklist (Essentials and up) on your phone, capture the customer's signature on the completion sheet, then send a VAT-smart invoice with a card-payment link (Essentials and up; connect your own Stripe or PayPal) — the deposit applied automatically. Automatic overdue reminders and an aged-debtors view keep the slow payers moving.
- Checklists and signed completion sheets captured on site
- VAT-smart invoicing with card links via Stripe or PayPal
- Automatic overdue reminders and an aged-debtors view
Built-ins well and pump pros lean on
Get the well work off paper for good
Try Field 2 Service free for 14 days — schedule an install, log the system, sign off and invoice from site. No credit card required.
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