Booked in or called out, paid on the spot
Field 2 Service collects preferred times for chip repairs and glass swaps (Professional and up) or logs the call-out, keeps every vehicle on record (Essentials and up), texts the customer when you set off (Essentials and up, via your own Twilio account), and takes card the moment the resin cures (Essentials and up; connect your own Stripe or PayPal).
✓ No card required · ✓ Invoiced by bank transfer
Sound like your day?
Windscreen work is chips, swaps and fleet call-outs — booked tight, done mobile, paid before you drive off.
Call-outs coming in ad hoc
A chip here, a fleet van there, a motorway shout in between — all landing by phone with no order to the day. Take preferred-time requests for office approval and log the call-outs so the run makes sense.
Reg written on a receipt
The reg, glass spec and whether it needs an ADAS recalibration end up scribbled on the back of a receipt. Keep every vehicle on record so you turn up with the right glass first time.
Chasing pay after the swap
You cure the resin, pack the kit, and then wait days on a bank transfer. A card link the moment you finish means paid on completion, every time.
Chips and swaps, requested at preferred times
Your booking page collects up to three preferred dates and times for a chip repair or full glass replacement, then sends the request to your Hub for office approval. Log ad-hoc and fleet call-outs the same way, and the day's run stays in order.
- Booking requests with preferred times (Professional and up)
- Call-outs logged straight into the diary
- Office confirmation with conflict checks
Right glass, right spec, first time
Add each vehicle to the asset register — make, model, reg, glass spec, whether it needs an ADAS recalibration — and log every repair against it. You arrive with the correct glass and the history to hand instead of guessing from a receipt.
- Asset record per vehicle: reg, model, glass spec (Essentials and up)
- Every repair and swap logged against the vehicle
- Multi-site fleet clients — every vehicle per depot
Glass, resin and labour, priced in taps
Keep glass, resin and labour in the price book so a quote is a couple of taps at the roadside, with per-line VAT or one clean 'Price' if you're not registered. Send it for the customer to accept online before you order the glass in.
- Price book for glass, resin and labour (Essentials and up)
- Quotes accepted online before you order glass
- Per-line VAT, or one clean 'Price' if not registered
Text ahead, take card on completion
An 'on my way' text means the driver is there when you pull up, not out. Finish the repair, tap complete and send the invoice with a card link — paid before the resin's fully cured, with automatic reminders chasing anyone who isn't.
- 'On my way' texts when you set off (Essentials and up, via your own Twilio account)
- Signed completion sheet, then a card link (Essentials and up; connect your own Stripe or PayPal)
- Automatic overdue reminders and aged-debtors view
Fleet accounts, every vehicle in one place
Fleet operators, dealers and insurance work get one record with every depot and vehicle under it — each with its own address, access notes and contacts. They view jobs and settle online through the portal, so booking the next batch is who-to-call clear.
- Multi-site fleet & insurance accounts
- Access notes and multiple contacts per site
- Customer portal to view jobs and pay online (Essentials and up)
Built-ins windscreen firms lean on
Book it, fix it, get paid on the spot
Try Field 2 Service free for 14 days — take a booking, log a vehicle, send a card-link invoice. No credit card required.
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